No prob. Email us at email@example.com and we'll get back to you soon!
WHERE ARE YOUR T-SHIRTS MADE?
We custom design the patterns for our apparel, both men and women -- working with a local pattern maker and sewing factory, right here in San Francisco, CA. Heck, we even stop by and say hello to our sewers sometimes. We strive to create comfortable knits that can be dressed up or down. By layering and accessorizing, you can rock our goods throughout the day.
WHAT ARE YOUR FABRIC CONTENTS?
Our t-shirt fabrics are made up of either a tri-blend cotton/poly/rayon, or a duo-blend cotton/poly for stylish draping on any body type. Our tea towels/furoshiki/aprons are 100% and are are super absorbable. (We hate when kitchen towels don't work.) Lastly, our totes are a cotton/linen with a nylon strap.
WASH + CARE
Our apparel and tea towels are pre-shrunk and ready to wear.
SHIPPING + ORDERS
The Wake the Wolves™ Textiles Dept. will ship and stock your orders within 36-48 hours, Monday - Friday. If for whatever reason, we ran out of an item, we'll notify you via email with an update on when to expect the goods.
Yes, we take preorders, especially with hot, new releases. You'll have first dibs at our small, batch designs -- which may mean we can sell out before we officially release. If you order a "preorder" item with another item currently in-stock, we'll mail separate packages if you are shipping to USA mailboxes. Otherwise, we'll lump International preorders together.
Of course, we hope you dig what you purchase from the Wake the Wolves™ Textiles Dept., BUT if you are not happy with your good(s), we can accept returns within 14 days of receipt of package. All returned items must be in their original condition, with tags (unworn). We will refund original payment as soon as we receive your good(s), which may take around 2-5 business days to process (depending on your original form of payment). At the current time, this does not include a refund for shipping charges.
When returning an item, please include a printed copy of your receipt to the address below:
Wake the Wolves
PO Box 77802
San Francisco, CA 94107
We use USPS for domestic shipping, with various options for International orders to most countries. Be on the lookout for special "FREE SHIPPING."
*FREE SHIPPING OVER $100
If your order is over $100 (before tax and shipping), you'll receive FREE SHIPPING (domestic US orders only).
Duties and taxes are the responsibility of the customer.
WHOLESALE / RETAIL
Interested in selling our goods? Email us at firstname.lastname@example.org with your details and we can see what we can do! To-date, we're in a local San Francisco shop, Gaelan Boutique, with plans to stock a few more fave spots.
20% of the proceeds from all of our tea towels will be donated to our featured, seasonal non-profit. Learn more here.